Apollo TV Setup Guides

Everything you need to install, run and get the best out of apollo tv - clear step-by-step guides for every device, plus quick fixes for the most common issues.

5 minAverage Setup
AllDevices Covered
24/7Support

What is Apollo TV?

How internet TV works and why apollo tv beats traditional cable.

Read more →

Which Device?

Fire Stick, Android, Smart TV or iPhone - find the best way to watch.

Read more →

Fix Buffering

Stop freezing and buffering with these quick network and app fixes.

Read more →

Best Quality

Get the sharpest 4K picture and smoothest live sports from your apollo tv.

Read more →

EPG & Channel Guide

Turn on the on-screen TV guide so you always know what's on.

Read more →

VPN & Privacy

Do you need a VPN with apollo tv? What to know about privacy.

Read more →

What is Apollo TV and how does it work?

IPTV stands for Internet Protocol Television - instead of receiving channels through a satellite dish or cable line, you stream them over your normal internet connection. Apollo TV sends live TV, movies and series straight to an app on your device, so there's no dish, no cable box and no long contract.

Because everything travels over the internet, apollo tv works anywhere you have a decent connection, on almost any screen you already own. You simply order a plan, receive a login by email, enter it into a player app, and your full channel list appears - usually within minutes.

Why people choose it over cable

  1. Far more channels and a huge on-demand library for a lower monthly cost.
  2. Watch on your TV, phone, tablet or box - at home or travelling.
  3. No installer visit, no equipment to rent, cancel whenever you like.

Which device is best for Apollo TV?

Apollo TV runs on nearly everything, but some devices give a smoother experience than others. Here's a quick comparison to help you pick - and when you're ready, the step-by-step install page walks you through the exact setup for your device.

Quick comparison

  1. Fire TV Stick - cheapest and easiest for any TV; the most popular choice. The 4K Max model handles high-bitrate channels best.
  2. Android TV box - most flexible and powerful; great for big channel lists and recording.
  3. Smart TV (Samsung / LG) - no extra box needed, but a little slower to navigate.
  4. Phone or tablet - perfect for watching on the go, and handy for testing before you set up the TV.
Ready to set up? Head to the Install page for the exact steps for your device, including the download link, code and QR option.

How to fix Apollo TV buffering & freezing

Buffering is almost always a network issue rather than the service itself. Work through these fixes in order and streams usually become smooth again.

  1. Restart your router and your streaming device - this clears most slowdowns.
  2. Use a wired Ethernet cable, or move closer to the Wi-Fi router for live sports.
  3. Close other apps and downloads that are using your internet.
  4. In the player, lower the buffer size or switch to a nearby server if your app offers one.
  5. If problems continue, contact Apollo TV support with your device and connection speed.
Tip: Apollo TV recommends at least a 25 Mbps connection for reliable 4K streaming.

Get the best picture quality from your apollo tv

Apollo TV streams in Full HD and 4K, but your setup decides how good it looks. A few simple changes get you the sharpest picture and smoothest live sports.

  1. Choose the 4K or FHD version of a channel where it's offered.
  2. Set your player's video output to match your TV (up to 4K/60).
  3. Keep the player app updated to the latest version.
  4. Prefer a wired connection or 5 GHz Wi-Fi for high-bitrate channels.

Set up the EPG (on-screen TV guide)

The EPG is the electronic programme guide - the on-screen schedule that shows what's playing now and next on every channel. Apollo TV includes a full EPG, and turning it on makes the service feel just like a normal TV.

  1. Open your player's settings and find the EPG or Programme Guide option.
  2. If it asks for a URL, use the EPG link from your Apollo TV email (or leave it on automatic).
  3. Let the guide download once - it may take a minute the first time.
  4. Open the guide to browse channels by what's on now and later.

Do you need a VPN with Apollo TV?

A VPN isn't required to use Apollo TV, and the service works perfectly without one. Some viewers still choose a VPN for extra privacy on their home network, or if their internet provider slows down streaming traffic.

  1. If your streams are smooth, you don't need to change anything.
  2. If you suspect your provider is throttling video, a reputable VPN can sometimes help.
  3. Pick a fast VPN server close to you so it doesn't reduce your speed.
  4. Always use Apollo TV in line with the laws of your country.

Ready to start watching?

Pick a plan and your Apollo TV login arrives by email within minutes.

View Plans